Join our team

Job Description

Vector Laboratories is actively responding to the COVID-19 pandemic through vaccine and diagnostic programs.

Reporting to the Chief Executive Officer, the Commercial Leader is responsible for the development, planning and execution of commercial strategy for Vector Laboratories, Inc. As a key member of the executive team, the Commercial Leader will direct the following functions: Market Development, Brand and Marketing Communication, Commercial Operations, Customer Service, Technical Support, Distributor management and Sales. The Commercial Leader will be responsible for developing a multi-year commercial strategic plan and the implementation of that plan through a commercial operating plan. You will use your leadership skills to mentor and coach your team; you will seek out talent and teach individuals best in class skills for growth. At the same time, you will execute on the same level as a high performing, individual contributor, using your in-depth knowledge and skills to enhance and improve processes, programs and strategy. The successful leader will be able to adapt to and enhance our unique and entrepeneurial culture, sharing our value of processes, systems and data for measuring results and KPIs. 

To apply for this position, please email your resume and cover letter to: talent@vectorlabs.com.

Responsibilities

• Based on business objectives, evolve the commercial team to achieve financial objectives, including expansion of existing functions and introduction of new functions within the Commercial organization
• Optimize sales structure, including commission structures and plan, to support an evolving organization and encourages an integrated approach between functional groups
• Work alongside sales team to advance opportunities in the sales funnel and to further develop partnerships within strategic segments
• Continue to invest in commercial operations, prioritizing systems, processes and functional optimization over resource expansion
• Engage with all employees, not just commercial team, to foster a sense of belonging and value to further develop our policies such that they fully integrate in diversity, equity, inclusion and belonging
• Support the marketing leaders in prioritizing and resourcing based on annual initiatives and objectives
• Work alongside marketing leads to further develop and evolve our market development, branding and overall marketing communications
• Work in partnership with the Product team to evolve our portfolio strategy and bring innovations to market
• Partner with the Product and Operations team to evolve our Customer Manufacturing processes and go-to-market
• Work in partnership with the CFO and board to regularly and systematically appraise the performance / effectiveness of available resources, strategies, tactics, policies, and procedures to ensure that stated sales and profitability objectives are met
• Be the Commercial lead and contributor for acquisition evaluations/diligence processes
• Lead, in partnership with other executive team members, integration activities

Qualifications

• BS/BA in Life science or Business; MBA preferred
• Over 10 years’ experience leading or directing Sales and Marketing for a Commercial organization
• Proven ability to develop strategy, facilitate strategic planning and strategy execution
• Ability to develop a sales team from scratch or take an existing one to the next level
• Successful track record in sourcing, structuring, and closing deals with high level of complexity in terms of IP, geographic dispersion, and commercial/supply agreements.
• Demonstrated expertise in a wide variety of commercial functions including sales and marketing
• Excellent analytical and leadership skills
• Excellent technical and systems skills

Education

BS/BA in Life science or Business; MBA preferred

Job Description

Vector Laboratories is actively responding to the COVID-19 pandemic through vaccine and diagnostic programs.

Vector Laboratories is looking for a Customer Service Representative who will be responsible for acting as a liaison between customers and Vector Laboratories, and accurately processing customer orders via email, phone, and fax via NetSuite MRP system. They will also be responsible for answering phones, providing product/services information, escalating emerging problems that customers might face with accuracy and efficiency, along with miscellaneous office tasks.

To apply for this position, please email your resume and cover letter to: talent@vectorlabs.com.

Responsibilities

• Process email, phone, and fax orders into the NetSuite MRP system
• Correspond with customers via email and phone
• Provide world class customer service; follow-up with clients as appropriate
• Ensure customer satisfaction via active listening; escalate complaints with tact and diplomacy
• Inform management chain of complaints, issues, etc. with product(s) or service(s)
• Follow SOPs, along with directions from Manager
• Various miscellaneous office tasks
• Other duties as assigned

Qualifications

• Education: Associates degree or 2+ years of experience post High School
• Excellent writing & English communication skills, both in person & over the phone.
• Ability to work in a team environment
• Computer data entry skills, along with MS Office Suite (Outlook, Word, Excel, Teams) skills
• Familiarity with Netsuite system preferred
• Ability to navigate a multi-line phone system
• Ability to follow communication procedures, guidelines, and policies
• Ability to read and follow written instructions
• Ability to multi-task
• Ability to work with diverse personalities.
• Strong organizational skills

Education

Associates degree or 2+ years of experience post High School

Job Description

Vector Laboratories is actively responding to the COVID-19 pandemic through vaccine and diagnostic programs.

Vector Laboratories, a leading life science company in the Bay area, is seeking a Manager, Process Engineering to join our team. This role will be a key member of our Manufacturing Science and Technology team, which is responsible for scale-up and sustaining activities of our biomolecule reagent products. This individual will partner with R&D, Manufacturing, Quality Control, and Quality Assurance to scale-up existing products, sustain and support manufacturing technical issues. This individual will also be responsible for managing the entire lifecycle of manufacturing equipment.

To apply for this position, please email your resume and cover letter to: talent@vectorlabs.com.

Responsibilities

• Lead and support, as part of the team, scale-up activities related to manufacture of large biomolecules, focusing on proteins and carbohydrates
• Lead and support, as part of the team, sustaining technical investigations around product yield and quality
• Design and execute controlled experiments to characterize and optimize processes
• Drive implementation of solutions to improve yield and throughput in a high mix low volume environment
• Analyze results of process runs, document findings in technical reports, and present technical recommendations
• Develop equipment lifecycle management program from requirements gathering through onboarding to offboarding
• Manage equipment calibration and maintenance program through a network of 3^rd party vendors
• Maintains a clean, orderly and safe work environment following health and safety guidelines

Qualifications

• BS / MS / PhD in Chemical Engineering, Mechanical Engineering, Biochemical Engineering, or another relevant field
• 7 - 10 years of relevant technical experience in one or more of the following areas
  • Preparative chromatography, diafiltration / tangential flow filtration, lyophilization, bulk formulation, fill/finish
• 2 - 5 years of experience in specifying, installing, and implementing pilot scale capital projects
• Experience in the life science, medical device, pharmaceutical, or food industry preferred
• Intermediate expertise with Microsoft applications including Excel and Powerpoint
• Familiarity with statistical packages such as JMP, Minitab, or R
• Prior experience with ISO 13485 / 21 CFR 820 / HACCP regulations is a plus
• Good problem-solving skills, a strong sense of urgency, and keen attention to detail
• Proactive, strong interpersonal & organizational skills; excellent verbal & written communication skills

Education

BS / MS / PhD in Chemical Engineering, Mechanical Engineering, Biochemical Engineering, or another relevant field

Job Description

Vector Laboratories is actively responding to the COVID-19 pandemic through vaccine and diagnostic programs.

Vector Laboratories is seeking a Manufacturing Technician I to join our growing team. The Manufacturing Technician I will spend time putting bulk reagents into final container bottles and preparing kits of multiple reagents. This includes: obtaining bulk reagents from production; printing bottle/container labels; allocating reagent into containers; assembling containers; capping containers; packaging multiple reagents into a single container and placing finished product into inventory.

To apply for this position, please email your resume and cover letter to: talent@vectorlabs.com.

Responsibilities

• Prints labels and applies to bottles and boxes by hand or with machine
• Pipetting reagents into bottles
• Measuring reagent volumes by graduated cylinder
• Operates packaging equipment: printer, labeler, electronic/mechanical fillers
• Fills non-sterile liquid products in dark room and fume hood work areas
• Prepares components, bottles, inserts, and instructions
• Assembles Kits
• Verifies accuracy and documents batch records
• Works following SOPs and following directions from Manager
• Keeps inventory status on products
• Maintains a clean, orderly and safe laboratory environment following health and safety guidelines
• Performs other duties as assigned

Qualifications

• Ability to lift 25 lbs. unassisted
• Ability to work with animal plasma/serum based products
• Ability to wear latex gloves and safety glasses
• Ability to accurately and efficiently follow directions

Education

High School Diploma or equivalent

Job Description

Vector Laboratories is actively responding to the COVID-19 pandemic through vaccine and diagnostic programs.

Working as part of the Quality Assurance team, you will use your training and skills towards the implementation, maintenance, and continuous improvement of the Quality Management System and ensuring compliance with applicable domestic and international standards and regulations.  The qualified individual will be responsible for validation, supplier management, change control and will support other quality system processes.  This is a highly visible, hands on position that must be able to work independently and as part of a team.

To apply for this position, please email your resume and cover letter to: talent@vectorlabs.com.

 

Responsibilities

• Manage supplier quality, including supplier qualification, quality agreements, maintain approved supplier list (ASL), etc.
• Manage overall validation program, including equipment, computerized systems, processes and test methods. Collaborate with owners to develop and execute protocols.
• Manage change control process.
• Provide training in ISO requirements and quality procedures.
• Assist in internal and external audits, including customer audits.
• Work with R&D and custom product management for design control implementation for new and custom products, including defining user needs, risk management, verification and validation, design review requirements, etc.
• Support nonconformance, deviation, complaint, and CAPA systems.  Work with investigation owners to assess root cause, corrections, corrective actions, preventative actions and effectiveness. 
• Support review and approval of batch records as needed.
• Support document and record control as needed.
• Report and analyze monthly quality system metrics from excel logs and electronic Quality Management System.
• Lead quality improvement projects, including planning, communicating, developing action plans, and providing regular project updates.
• Assure compliance with all in-house or external specifications to standards.
• Identify quality issues/discrepancies and effectively resolve discrepancies within the organization. 
• Other duties as assigned.

Qualifications

• BS Degree in scientific discipline.
• Quality professional with a minimum of 3 years in a quality role in a life science industry. 
• Requires knowledge of ISO 9001, ISO 13485, 21 CFR 820, or 21 CFR 211.
• Auditing experience in quality assurance requirements.
• Knowledge of equipment, processes, test method validations; or computer system validations a plus.
• Proficient in Microsoft Office; experience with NetSuite ERP and MasterControl a plus.
• Strong verbal and written communication skills.
• Strong organizational and problem solving skills.

 

Education

BS Degree Science discipline

Job Description

Vector Laboratories is actively responding to the COVID-19 pandemic through vaccine and diagnostic programs.

Vector Laboratories is seeking a Technical Support Specialist to join our growing team. The Technical Support Specialist’s primary responsibility will be to provide product and application expertise, insight and troubleshooting assistance for all Vector Laboratories’ reagents to researchers across the life sciences fields and to our distributors worldwide. Also, as a member of the commercial team, the Technical Support Specialist will help in the generation of technical material and marketing content to support promotional activities and campaigns, as well as represent the company at conferences, meetings and vendor shows as required.

The successful candidate will be self-motivated, a creative thinker and a problem solver who enjoys direct interaction with people. He/she will be a team player with strong communication, organizational, and time management skills. Previous experience in a technical support role in a life science company would be beneficial.

To apply for this position, please email your resume and cover letter to: talent@vectorlabs.com.

Responsibilities

• Provide prompt and accurate technical support via phone and electronically to customers, domestic and international, encompassing all aspects of pre- and post-sales product use, application advice, troubleshooting and complaint handling.
• Generate and maintain precise entries in the technical service database.
• Collaborate with internal company departments and individuals to answer and solve customer inquiries and issues.
• Contribute to the product knowledge database through customer inquiries and feedback.
• Assist in writing and generating marketing collateral such as product flyers, technical data sheets, product specification sheets, brochures, graphics and digital web/email/social media content.
• Provide feedback regarding competitive products and related information.
• Provide a positive customer experience.
• Represent company at life science vendor shows and conferences.
• Present technical training seminars to internal and external stakeholders.

Qualifications

• Minimum of 2-4 years’ hands-on experience with techniques such as immunohistochemistry, immunofluorescence, and related histological methods.
• Experience in a histology core facility a plus.
• Working knowledge of ELISAs, blotting, flow cytometry and nucleic acid applications.
• Knowledge of the global life science reagent market and products.
• Ability to work independently, and as part of a group, to accomplish department and company-wide objectives.
• Independently resolve and close customer inquiries and complaints.
• Previous technical support experience is a plus.
• Knowledge of Salesforce or other CRM tools is a plus.
• Excellent communication (verbal and written) skills.
• Ability to travel up to 10% of the time for work related business.

Education

Bachelor’s degree in Biology, Chemistry or related life science field required. Advanced degree (MS, PhD) preferred.