Careers

Vector Laboratories employees working together
 

Working together

At Vector Laboratories, we know that people  and partnerships built on trust are fundamental to a thriving organization. We strive to work collaboratively, to build respect, and to continually think not only about the people who comprise our business, but everyone who is impacted by our products and services. We care about candidates dedicated to a collaborative approach, who are seeking to grow in new roles, and who are looking for a company dedicated to them just as much as they are dedicated to their company.

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Life at Vector Laboratories

We have created a supportive and collaborative work environment that ensures employees can thrive in their roles, focus on their professional strengths, and find fulfillment in their contributions to the company. We also respect the importance of supporting employees as people to focus on their personal lives when they’re not in the office. We believe that work-life balance is critical to employee happiness and performance and that every employee deserves the opportunity to recharge and rejuvenate in their time away from work, without interruptions.

Life at Vector Laboratories
 

 

 

 

Get to know our CEO

Vector Laboratories CEO Lisa V. Sellers PhD genuinely believes that relationships matter — not just for her as CEO, but for everyone in the company to achieve their goals and have a positive impact on the science conducted by our customers. Learn more about Lisa’s approach to leadership as you consider joining our team.

 

Accountant – Inventory Costing & Business Intelligence

Job Description

Vector Laboratories is actively responding to the COVID-19 pandemic through vaccine and diagnostic programs.

Vector Laboratories is seeking an Accountant – Inventory Costing & Business Intelligence to join our growing team. This position will assume the role as the analyst of inventory costing (cost accounting) and cross-functional business intelligence, utilizing Netsuite, and BI tools like PowerBI and Tableau. Using his/her strong communication skills, this person will interact with key individuals across the organization to ensure accurate and reliable reporting.

To apply for this position, please email your resume and cover letter to: talent@vectorlabs.com.

Responsibilities

  • Manage inventory module in Netsuite, including the development and loading of bills of material and labor and overhead routings for manufacturing items
  • Analyze and interpret labor and overhead variances
  • Assist with inventory demand planning
  • Perform monthly inventory reconciliation
  • Assemble and manage data across multiple platforms, and organize in a clear, concise way 
  • Collaborate regularly with various teams, including Finance, Marketing, Sales and C-suite executives 
  • Develop and utilize dashboards effectively 
  • Articulately and concisely explain the implications of complex data 
  • Assist with projects as needed 
  • Evaluate processes to improve efficiency
  • Identify and implement the use of strategic metrics to enhance business operations
  • Support the annual financial statement audit process as it relates to inventory accounting

Qualifications

  • 5+ years of finance and accounting experience with continually increasing responsibility
  • Supply Chain and Inventory Management Experience
  • Experience in demand planning and time series forecasting
  • Superior analytical skills
  • Data driven decision maker
  • Knowledge of IT systems and processes
  • Experience overseeing and ensuring on time delivery of accurate financial reporting

Education

BA/BS Accounting, Finance or Financial Management

Chemist II

Job Description

Vector Laboratories is actively responding to the COVID-19 pandemic through vaccine and diagnostic programs.

Vector Laboratories is seeking a Chemist II to join our growing team. The Chemist II will apply their knowledge of synthetic chemistry, analytical chemistry, spectrophotometry, and chromatography to support the manufacturing of Vector's labeling and detection products. This position will be responsible for using routine and advanced procedures as well as documenting all work in production batch records using established good documentation practices. The Chemist II operates and maintains a variety of laboratory equipment. The Chemist II follows established procedures and works under general supervision on assigned tasks.

To apply for this position, please email your resume and cover letter to: talent@vectorlabs.com.

Responsibilities

  • Manufactures and purifies chemical reagents according to ISO 9001/2015 requirements and established procedures 
  • Documents all manufacturing steps as they are performed using good documentation practices
  • Understands and interprets analytical results (HPLC, UV-vis, NMR, Mass Spectrometry, TLC)
  • Performs column purification/chromatography and kit reagent preparation using manual and automated procedures
  • Solves technical problems using laboratory skills and knowledge of chemistry
  • Drafts and revises manufacturing and ISO related documents as needed
  • Maintains, calibrates, and validates various pieces of laboratory equipment using established protocols
  • Supports non-conforming material investigation as directed
  • Works with hazardous materials following specified safety precautions
  • Transports 20 L containers of hazardous liquids, gas cylinders, and 230 L Dewar flasks (on wheels)
  • Maintains inventory control of raw materials and supplies using labeling and databases
  • Assists in bottling and kit packing as needed
  • Maintains a clean, orderly and safe laboratory environment following health and safety guidelines
  • Performs other duties as assigned

Qualifications

  • A minimum of 3-5 years experience in a chemistry laboratory or equivalent combination of education and experience 
  • Experience working with released documents within a Quality Management System is a plus
  • Ability to troubleshoot routine and some non-routine procedures and techniques
  • Able to clearly communicate ideas, reasoning, and conclusions across functional departments both verbally and in writing
  • Demonstrated ability to work well under pressure and time constraints while maintaining a high level of work quality
  • Ability to lift 25 lbs. unassisted

Education

BS degree in Chemistry

Content Marketing Specialist

Job Description

Vector Laboratories is actively responding to the COVID-19 pandemic through vaccine and diagnostic programs.

Vector Laboratories is seeking a Content Marketing Specialist to join our growing team. The Content Marketing Specialist will support Vector Laboratories’ content marketing strategy, with the development of marketing content and support of marketing campaigns. With a keen eye for detail and a passion for creativity, this role will help drive multi-channel inbound and outbound marketing tactics to support business objectives.

To apply for this position, please email your resume and cover letter to: talent@vectorlabs.com.

Responsibilities

  • Write clear, concise, and compelling short-form copy for marketing materials and campaigns, including website content, blog articles, emails, flyers, brochures, SEM ads, social posts
  • Create headlines, campaign copy, and CTAs to support marketing campaigns
  • Maintain and deliver on the editorial calendar for email and blog, including the development, drafting, review, and editing of content
  • Work with freelance writers and content team members to produce content for the blog and other marketing materials
  • Optimize content for audiences, traffic, and keyword relevancy
  • Proofread and edit content prior to publishing
  • Ensure that all deliverables meet brand and legal guidelines, and is optimized for search and user experience
  • Maintain our customer-facing library of marketing content, including ensuring accurate tagging and analytics measurement
  • Format, publish, and update content using our content management system, following style guidelines and SEO best practices
  • Assist with the review and approval process for content, including incorporating feedback from stakeholders
  • Assist with webinar programs through the development and execution of marketing materials
  • Measure and report on content performance

Qualifications

  • Life sciences experience required
  • Proactive, creative, self-starter who takes initiative
  • Excellent written and verbal communication skills
  • Strong organizational skills, requiring successful management of multiple projects and resources
  • Strong communication skills with the ability to keep the team informed on projects
  • Detail-oriented with a proven ability to meticulously copy-edit materials
  • Excellent time management skills with the ability to easily adjust to changing priorities
  • Proficiency in Microsoft Word, Excel, and PowerPoint
  • Working knowledge of content management systems preferred

Education

BA/BS degree or higher with 5+ years’ experience in marketing and communications

Customer Service Representative II

Job Description

Vector Laboratories is actively responding to the COVID-19 pandemic through vaccine and diagnostic programs.

Vector Laboratories is seeking a Customer Service Representative II to join our growing team. The Customer Service Representative II is responsible for acting as a liaison between customers and Vector Laboratories. They participate in some difficult customer service; taking action under direction of either CS management or a Sr CSR. Accurately process customer orders via email, phone, and fax via NetSuite MRP system. Answer phones, provide product/services information, resolve emerging problems that customers might face with accuracy and efficiency, along with miscellaneous office tasks. They bring departmental efficiency ideas to management for discussion and possible implementation.

To apply for this position, please email your resume and cover letter to: talent@vectorlabs.com.

Responsibilities

  • Respond to incoming customer inquiries
  • Process email, phone, and fax orders into the NetSuite MRP system
  • Correspond with customers via email and phone
  • Provide world class customer service; follow-up with clients as appropriate
  • Ensure customer satisfaction via active listening; handle complaints with tact, diplomacy, & in a timely manner.
  • Inform management chain of complaints, issues, etc. with product(s) or service(s)
  • Promote Vector products through special offers, cross selling, and/or upselling as appropriate
  • Process refunds, exchanges, and/or credits
  • Follow SOPs, along with directions from Manager
  • Suggest departmental efficiencies
  • Various miscellaneous office tasks
  • Other duties as assigned

Qualifications

  • Excellent writing & English communication skills, both in person & over the phone.
  • Ability to work independently, within prescribed guidelines, in a team environment
  • Computer data entry skills, along with MS Office Suite (Outlook, Word, Excel, Teams) skills
  • Familiarity with Netsuite system preferred
  • Life Sciences experience preferred
  • Ability to navigate a multi-line phone system
  • Ability to follow communication procedures, guidelines, and policies
  • Ability to read and follow written instructions
  • Ability to multi-task, prioritize and manage time effectively
  • Ability to work with diverse personalities.
  • Strong organizational skills

Education

Associates Degree / equivalent and 3+ years of experience, or equivalent 5+ yrs experience post High School with experience working in a fast paced environment

Manufacturing Technician I

Job Description

Vector Laboratories is actively responding to the COVID-19 pandemic through vaccine and diagnostic programs.

Vector Laboratories is seeking a Manufacturing Technician I to join our growing team. The Manufacturing Technician I will spend time putting bulk reagents into final container bottles and preparing kits of multiple reagents. This includes: obtaining bulk reagents from production; printing bottle/container labels; allocating reagent into containers; assembling containers; capping containers; packaging multiple reagents into a single container and placing finished product into inventory.

To apply for this position, please email your resume and cover letter to: talent@vectorlabs.com.

Responsibilities

  • Prints labels and applies to bottles and boxes by hand or with machine
  • Pipetting reagents into bottles
  • Measuring reagent volumes by graduated cylinder
  • Operates packaging equipment: printer, labeler, electronic/mechanical fillers
  • Fills non-sterile liquid products in dark room and fume hood work areas
  • Prepares components, bottles, inserts, and instructions
  • Assembles Kits
  • Verifies accuracy and documents batch records
  • Works following SOPs and following directions from Manager
  • Keeps inventory status on products
  • Maintains a clean, orderly and safe laboratory environment following health and safety guidelines
  • Performs other duties as assigned

Qualifications

  • Ability to lift 25 lbs. unassisted
  • Ability to work with animal plasma/serum based products
  • Ability to wear latex gloves and safety glasses
  • Ability to accurately and efficiently follow directions

Education

High School Diploma or equivalent

Program Manager

Job Description

Vector Laboratories is actively responding to the COVID-19 pandemic through vaccine and diagnostic programs.

Vector Laboratories is seeking a Program Manager to join our growing team. Working as an individual contributor in this new and highly visible role, the program manager will apply advanced project management and leadership skills to ensure on time and on budget delivery of strategic projects that further company goals. In this hands-on role, the successful individual will bring teams together and ensure program success through a combination of leadership abilities, exceptional communication, budgeting, and time management skills. This role will focus on translating company strategy into clear action plans supporting short term and long-term goals.

To apply for this position, please email your resume and cover letter to: talent@vectorlabs.com.

Responsibilities

  • Oversees programs from concept through completion and directly manages the day-to-day activities including establishment and oversight of activities, timelines and budgets
  • Works closely with Product Management and R&D to develop new product introduction plans, budgets and timelines
  • Manages execution of cross-functional plans, owns the scheduling and tracks and reports progress of activities and makes effective decisions to move projects to completion
  • Identifies gaps and potential sources of bottlenecks or delays and proposes solutions to ensure deadlines are met utilizing knowledge of best practice
  • Devises and manages programs to execute company objectives across functions
  • Guides team processes, ensuring consistency, transparency and optimization
  • Utilizes resources and stakeholders’ time effectively and efficiently
  • Resolves escalated issues and questions related to projects
  • Drives continuous improvement by ensuring knowledge and experience exchange and revising processes to gain efficiencies and/or quality
  • Plans, organizes, and leads program and project-specific meetings
  • Communicates with executives and/or the board to ensure alignment with goals
  • Performs other duties as assigned.

Qualifications

  • Program Management Professional (PMP) preferred
  • At least 7 years of experience in Project Management with new product development experience.
  • Experience operating within ISO 9001 or ISO 13485 quality management systems
  • Excellent interpersonal skills and leadership experience
  • Experience using MasterControl and NetSuite preferred

Education

Bachelor’s Degree in Life Sciences or relevant field; Master’s Degree Preferred

Quality Assurance Manager

Job Description

Vector Laboratories is actively responding to the COVID-19 pandemic through vaccine and diagnostic programs.

Vector Laboratories is seeking a Quality Assurance Manager to join our growing team. This role is responsible for all aspects of the development, implementation, and continuous improvement of the Quality Management System, including document/record control, training system, CAPA, design control, supplier management, internal auditing, product release, management review, etc. Ensures compliance with applicable domestic and international standards and regulations.

To apply for this position, please email your resume and cover letter to: talent@vectorlabs.com.

Responsibilities

  • Work with various functions, including R&D, manufacturing, QC, customer service, technical support, etc. to develop, implement, and continuously improve the Quality Management System. 
  • Provide training in ISO requirements and quality procedures. 
  • Work with quality investigation owners to assess root cause, corrections, corrective actions, preventative actions and effectiveness. Use of quality tools, such as FMEA's, DMAIC, Cause and Effect Diagrams, Process Mapping, etc. 
  • Lead the document control function, including document creation, revision, and release of documents. Ensures records are filed and controlled appropriately. 
  • Reviews and approves batch records for product release. 
  • Oversee the internal audit program and lead customer audits. 
  • Work with R&D and custom product management for design control implementation for new and custom products, including defining user needs, risk management, verification and validation, design review requirements, etc. 
  • Lead the supplier quality management function, including identification of supplier risks and mitigation strategies, supplier qualification, quality agreements, maintain approved vendor list (AVL), etc. 
  • Maintains monthly quality system metrics, write reports, and conducts quality management reviews as required. 
  • Work with R&D, operations, commercial, etc. to identify opportunities for improvement. Manage quality improvement projects, including planning, communicating, developing action plans, and providing regular project updates. 
  • Supervise subordinate employees, including training, employee development, and performance management. 
  • Assure compliance with all in-house or external specifications to standards. 

Qualifications

  • Quality professional with a minimum of 5 years experience in a life science industry and minimum of 3 years in a quality role. 
  • Requires knowledge of ISO 9001, ISO 13485, 21 CFR 820, or 21 CFR 211. 
  • Ability to make risk based decisions and effectively communicate risks to management. 
  • Strong verbal and written communication skills. 
  • Strong interpersonal skills. 
  • Strong problem solving skills. 
  • Self motivated and able to organize and prioritize mulitple tasks. 
  • Indentify quality issues/discrepancies and effectively resolve discrepancies within the organization. 

Education

BS Degree in scientific discipline.

Quality Control Associate II

Job Description

Vector Laboratories is actively responding to the COVID-19 pandemic through vaccine and diagnostic programs.

Vector Laboratories is seeking to fill 2 Quality Control Associate II positions that are open on our team. This role is responsible for the analyses of in-process materials, raw materials, finished goods, and stability samples following established operating procedures. The individual may also be required to analyze samples from the research and development department using established testing procedures. The ideal candidate must have knowledge of QC experimental design and preparation and be able to independently implement routine and semi-routine procedural and process improvements in keeping with department and company objectives along with, a solid understanding of laboratory equipment operation with the ability to troubleshoot routine issues as needed. The QC Associate II works under general supervision on assigned tasks and can support training of junior staff. May also be responsible for organizing and maintaining laboratory reagents/supplies. This position typically works on semi routine projects requiring minimal supervision and may also be responsible for organizing and maintaining laboratory reagents/supplies.

To apply for this position, please email your resume and cover letter to: talent@vectorlabs.com.

Responsibilities

  • Independently perform semi-routine QC experiments according to established procedures, interpret test results, compare results to established specifications and control limits, and make decisions on sample performance
  • Program and run experiments on the Biocare Intellipath Autostainer
  • Independently performs all QC test procedures
  • Independently troubleshoot routine QC procedures
  • Initiate and investigate non-conformities and document findings and outcomes
  • Independently write and revise semi-routine ISO documents as needed for QC processes
  • Organize and manage the completion of independent project(s) in the QC department
  • Accurately complete all documentation required to support testing procedures
  • Monitor quality testing protocols to ensure that all tests are performed according to established operating procedures
  • May guide and train junior staff
  • Calibrates, validates, and maintains laboratory equipment
  • Maintains a clean, orderly and safe laboratory environment following health and safety guidelines
  • Performs other duties as assigned

Qualifications

  • A minimum of 2 years of related experience or equivalent combination of education and experience
  • Histotechnology experience highly desirable
  • Understanding of ISO 9001:2015 requirements and procedures desired
  • Ability to section & mount serial sections of paraffin embedded tissues using a rotary microtome highly desirable
  • Section and mount using a manual cryostat highly desirable
  • Ability to troubleshoot routine and some non-routine QC procedures and techniques
  • Able to clearly communicate ideas, reasoning, and conclusions to a varied audience both verbally and in writing
  • Demonstrated ability to work well under pressure and time constraints while maintaining a high level of work quality
  • Ability to lift 25 lbs. unassisted

Education

BS or BA degree in Histotechnology, Life Science, Biochemistry or equivalent combination of education and experience

Research Associate I or II

Job Description

Vector Laboratories is actively responding to the COVID-19 pandemic through vaccine and diagnostic programs.

Vector Laboratories is seeking a Research Associate I or II to join our growing team. The Research Associate I/II’s primary responsibility is support of the R&D team through executing experimental protocols and data collection for the development of new products and product improvement. S/he will also be responsible for management of lab supply inventories. The candidate will accurately and reliably execute routine experimental protocols and record, compile and communicate data in a clear and concise manner. Technical knowledge should include strong knowledge of general laboratory safety and practices and basic understanding of protein purification, characterization and bioconjugation concepts is necessary. Technical knowledge of ELISA’s, fluorescence, and PCR or sequencing is advantageous. Working experience using antibodies or secondary detection modalities is highly desired. The Research Associate I works under immediate supervision and relies on instructions and established procedures to perform the functions of the job.

To apply for this position, please email your resume and cover letter to: talent@vectorlabs.com.

Responsibilities

  • Executes basic and semi routine experimental protocols and collects and collates data
  • Under direction, prepares reagents and buffers
  • Maintains common laboratory equipment
  • Ensures proper Design Control procedures and documentation requirements are followed
  • Provides clearly written and complete documentation of experimental results
  • Participates as needed on project teams
  • Orders and restocks supplies
  • Maintains a clean, orderly and safe laboratory environment following health and safety guidelines
  • Performs other duties and projects as assigned

Qualifications

  • 0 – 2 years of related experience or equivalent combination of education and experience
  • Ability to accurately and efficiently follow directions
  • Ability to work well under pressure and time constraints while maintaining a high level of work quality
  • Knowledge of biochemical processes including spectrophotometry, protein purification and conjugation, and chromatography
  • Able to clearly communicate ideas, reasoning, and conclusions to a varied audience both verbally and in writing
  • Comfortable working with animal and human tissue/plasma/serum
  • Ability to lift 25 lbs. unassisted

Education

BS or BA degree in Chemistry, Biochemistry, Life Sciences or equivalent preferred

Scientist, Glycobiology

Job Description

Vector Laboratories is actively responding to the COVID-19 pandemic through vaccine and diagnostic programs.

Vector Laboratories is seeking a product development scientist (Scientist) with experience in glycobiology to join our highly collaborative R&D team. The Scientist is responsible for developing novel reagents and tools to empower the investigation in the field of glycobiology and role of glycans in health and disease. The Scientist’s primary function is to work with our commercial team to identify customer needs, propose new products and develop products according to our established design control process. S/he will participate as an integral member of cross-functional design teams to bring products from inception to transfer to manufacturing to commercialization. Immunohistochemistry and immunofluorescence reagents are the core Vector’s portfolio, as such, an understanding of tissue-based immunoassays is desirable. The Scientist will represent Vector when communicating with outside organizations and customers and attending conferences. The position mandates an individual have sound judgment, be self-motivated and capable of working independently and under pressure to meet company goals. The Scientist will be able to train/guide junior staff and possess the social skills necessary to preserve Vector’s unique culture of collaboration and continuous improvement. Vector Laboratories is founded on the belief that enabling our customers to perform their research efficiently and reproducibly requires easy-to-use, reliable, and high performing tools. The R&D group is critical to that purpose and a valued part of the Vector Business.

To apply for this position, please email your resume and cover letter to: talent@vectorlabs.com.

Responsibilities

  • Work with R&D team and Product Manager to propose and develop new product ideas in alignment with Vector's strategic objectives
  • Independently design and execute experiments, document experimental procedures and results, analyze and interpret data, and present findings
  • Manage multiple projects within timelines according to high scientific and ethical standards
  • Act as Project Leader to coordinate and lead interdepartmental teams to bring products to market
  • Serve as a subject matter expert to fellow R&D, QC, Manufacturing and Marketing staff
  • Work in a team to design and execute development plans to ensure that critical project requirements, timelines, and deliverables are met
  • Contribute to an environment that supports the Vector culture of inter-departmental collaboration
  • Keep current with emerging techniques and applications through review of scientific literature and conference attendance
  • In collaboration with Marketing, travel to customer sites, conferences and trade shows to collect voiceof customer information
  • Train and guide junior staff members
  • Maintain a clean, orderly and safe laboratory environment

Qualifications

  • Related industry experience in product development is desired
  • Knowledge of biochemical techniques including bioconjugation and common protein purification and characterization techniques such as column chromatography, SDS-PAGE, spectrophotometry, etc. Experience with FPLC instruments is a plus.
  • Independent thinker; effectively able to design and execute experiments, analyze and interpret data and make sound decisions
  • Excellent written and oral communication skills allowing clear communication of ideas, reasoning and conclusions to a varied audience
  • Ability to work on multiple projects under time constraints and meet deadlines while maintaining a high level of work quality
  • Ability to effectively interact with diverse personalities inside and outside the company. Must be tactful and flexible.
  • Adaptable to change

Education

Ph.D. degree in Immunology, Biochemistry, Biological Sciences, or related field with experience in glycobiology

Senior Quality Assurance Specialist

Job Description

Vector Laboratories is actively responding to the COVID-19 pandemic through vaccine and diagnostic programs.

Vector Laboratories is seeking a Senior Quality Assurance Specialist to join our growing team. Working as part of the Quality Assurance team, you will use your training and skills towards the implementation, maintenance, and continuous improvement of the Quality Management System and ensuring compliance with applicable domestic and international standards and regulations. The qualified individual will be responsible for managing quality events such as OOS, nonconformances, CAPAs, escalated complaints, perform product release and support other quality system processes. This is a highly visible, hands on position that must be able to work independently and as part of a team.

To apply for this position, please email your resume and cover letter to: talent@vectorlabs.com.

Responsibilities

  • Manage OOS, nonconformance, CAPA and escalated complaint systems. Work with investigation owners to assess root cause, corrections, corrective actions, preventative actions and effectiveness. 
  • Review and approve Phase II OOS.
  • Manage overall validation program, including equipment, computerized systems, processes and test methods. Collaborate with owners to develop and execute protocols.
  • Review and approve batch records for product release.
  • Provide training in ISO requirements and quality procedures.
  • Work with R&D and custom product management for design control implementation for new and custom products, including defining user needs, risk management, verification and validation, design review requirements, etc.
  • Assist in internal and external audits, including customer audits.
  • Assist with document and record control functions as needed.
  • Report and analyze monthly quality system metrics from excel logs and electronic Quality Management System.
  • Lead quality improvement projects, including planning, communicating, developing action plans, and providing regular project updates.
  • Assure compliance with all in-house or external specifications to standards.
  • Identify quality issues/discrepancies and effectively resolve discrepancies within the organization.
  • Other duties as assigned.

Qualifications

  • Quality professional with a minimum of 5 years in a quality role in a life science industry.
  • Requires knowledge of ISO 9001, ISO 13485, 21 CFR 820, or 21 CFR 211.
  • Proficient in Microsoft Office; experience with NetSuite ERP and MasterControl a plus.
  • Strong verbal and written communication skills.
  • Strong organizational and problem solving skills.

Education

BS Degree in scientific discipline.

Technical Support Specialist

Job Description

Vector Laboratories is actively responding to the COVID-19 pandemic through vaccine and diagnostic programs.

Vector Laboratories is seeking a Technical Support Specialist to join our growing team. The Technical Support Specialist’s primary responsibility will be to provide product and application expertise, insight and troubleshooting assistance for all Vector Laboratories’ reagents to researchers across the life sciences fields and to our distributors worldwide. Also, as a member of the commercial team, the Technical Support Specialist will help in the generation of technical material and marketing content to support promotional activities and campaigns, as well as represent the company at conferences, meetings and vendor shows as required.

The successful candidate will be self-motivated, a creative thinker and a problem solver who enjoys direct interaction with people. He/she will be a team player with strong communication, organizational, and time management skills. Previous experience in a technical support role in a life science company would be beneficial.

To apply for this position, please email your resume and cover letter to: talent@vectorlabs.com.

Responsibilities

  • Provide prompt and accurate technical support via phone and electronically to customers, domestic and international, encompassing all aspects of pre- and post-sales product use, application advice, troubleshooting and complaint handling.
  • Generate and maintain precise entries in the technical service database.
  • Collaborate with internal company departments and individuals to answer and solve customer inquiries and issues.
  • Contribute to the product knowledge database through customer inquiries and feedback.
  • Assist in writing and generating marketing collateral such as product flyers, technical data sheets, product specification sheets, brochures, graphics and digital web/email/social media content.
  • Provide feedback regarding competitive products and related information.
  • Provide a positive customer experience.
  • Represent company at life science vendor shows and conferences.
  • Present technical training seminars to internal and external stakeholders.

Qualifications

  • Minimum of 2-4 years’ hands-on experience with techniques such as immunohistochemistry, immunofluorescence, and related histological methods.
  • Experience in a histology core facility a plus.
  • Working knowledge of ELISAs, blotting, flow cytometry and nucleic acid applications.
  • Knowledge of the global life science reagent market and products.
  • Ability to work independently, and as part of a group, to accomplish department and company-wide objectives.
  • Independently resolve and close customer inquiries and complaints.
  • Previous technical support experience is a plus.
  • Knowledge of Salesforce or other CRM tools is a plus.
  • Excellent communication (verbal and written) skills.
  • Ability to travel up to 10% of the time for work related business.

Education

Bachelor’s degree in Biology, Chemistry or related life science field required. Advanced degree (MS, PhD) preferred.

Vice President, Operations

Job Description

Vector Laboratories is actively responding to the COVID-19 pandemic through vaccine and diagnostic programs.

Vector Laboratories is seeking a Vice President, Operations to join our growing team. The Vice President, Operations will be an integral member of Vector Laboratories’ leadership team and contributor to Vector’s cohesive, collaborative, and accountable, results-driven culture. This role requires extensive knowledge of the life science consumables industry, operational finances and strong leadership qualities. Using his/her expertise in operations and building and directing teams, the VP, Operations will manage multiple departments for the manufacture, distribution, and support of over 500 catalog and custom life science consumable products. The VP will work closely with other functional leaders to ensure timelines, deliverables, and business operations are aligned and strategic objectives are met. This role requires a strong and effective change agent with proven leadership skills and dedication to achieving operational excellence.

To apply for this position, please email your resume and cover letter to: talent@vectorlabs.com.

Responsibilities

  • Provide leadership and direct management of Manufacturing, Quality Control, Supply Chain, Manufacturing Sciences, and Facilities functions, building the organizational capabilities required by ongoing business growth and ensuring uninterrupted quality and availability of Vector products
  • Provide strategic and technical leadership to develop and execute a road map to achieve long term scalability, quality, and cost imperatives in line with the company strategy while ensuring alignment of approach with company mission and values
  • Improve efficiency through automation, scaleup, and other process improvements for sustained growth of the business; identify activities to manage costs, improve processes and increase efficiency while maintaining or improving the quality of products
  • Build high performing teams through a combination of mentoring and developing junior managers to reinforce a culture of accountability and collaboration as well as bringing in top talent that adds to our diverse workforce and deep expertise in best practices
  • Direct all operations management including resource management, planning and budgeting to meet catalog and custom product demand
  • Develop processes and tools to trend metrics and provide actionable information to monitor operational performance and identify areas for improvement
  • Collaborate with other senior leaders and critical customers to support forecasted revenue growth, new product introduction and obsolescence, and alignment on company strategy and priorities
  • Utilize leadership skills to manage interdepartmental communications and drive continued improvement in schedule readiness and schedule adherence
  • Champion key operational excellence initiatives including implementation of ISO 9001:2015 and other continuous process improvement programs
  • Grow and maintain a culture of safety awareness

Qualifications

  • Minimum of 10+ years of relevant manufacturing management experience
  • Knowledge of protein purification, bioconjugation and formulation strongly preferred
  • Experience as a cross-functional leader with demonstrated results in creating value across operations and achieving strategic imperatives
  • Ability to effectively organize, prioritize and execute multiple initiatives within established timelines
  • Ability to hire, train, and develop employees to build and maintain high performing teams while upholding Vector’s unique culture
  • Management of manufacturing at a minimum of ISO9001:2015 requirements
  • Experience with ERP/MRP systems required; NetSuite expertise strongly preferred
  • Excellent verbal, written and interpersonal communication skills
  • Demonstrated influencer, including cross functionally and senior leaders

Education

Bachelor’s degree in a relevant scientific or engineering discipline, with an advanced degree such as MS, PhD or advanced business skill preferred


Vector Laboratories, located in Burlingame, CA, offers competitive wages and a full benefit package including medical, dental, vision, LTD, and a retirement plan.

Vector Laboratories is an EEO Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.