| Order / Pricing
Thank you for your interest in Vector products. If you
are based in the Canada, prices are available online on
each of the product pages for your convenience. You may
view these prices or place an order without registering
online. Becoming a registered customer allows you to create
an address book for multiple shipping locations, change
your password, and view your order history. Vector Labs
respects your privacy and does not share your information
with third parties.
To place an order without registering, please click
here or on the Shopping Cart.
To register, please click here
or on the Log-In button.
Once your registration is received, you will be issued
a password by email within 24 hours. If you would like to
place your order without logging in, please click on the
shopping cart and proceed as a guest.
Additional Ordering Information:
In addition to ordering online, orders may be placed by
mail, telephone or fax. The following must be included with
- Name of product and catalog number
- Quantity and size of items
- Billing and shipping addresses
- Purchase order number
- Name and phone number of person placing the order
To place telephone orders call 905-681-0900 or toll free
888-629-2121 from 8:30 am until 5:00 pm Eastern Time. For
the convenience of our customers, Vector also accepts orders
using VISA or Mastercard. Telephone orders over $500 may
require written/ faxed confirmation. A confirmation should
be boldly marked “Confirming Order. Do Not
Duplicate.” Duplicate shipments due to incorrectly
marked confirming orders cannot be returned for credit.
No returned product will be accepted or credited without
prior authorization from Vector Laboratories (Canada), Inc.
Discounts for most products are available for large quantities
or bulk orders. Orders for 10-29 of the same product size
will automatically receive a 10% discount, orders for 30
or more will receive a 20% discount. Please inquire for
pricing of bulk quantities of any product.
Our payment terms are net 30 days. Prices are FCA Burlington,
Ontario. Shipping charges will be prepaid and added to the
invoice. Orders are usually shipped the same day they are
received. Unless requested otherwise, all products are shipped
Purolator/Next Day. All RCA products are excluded from our
regular discount schedule. RCA60 products are shipped in
the U.S.A. only, according to federal transportation regulations
requiring additional shipping charges. We require a written
confirmation for all RCA60 products.